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The Google Workspace administrator needs to turn on the “request read receipt” option for addresses in the organization.
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Gmail’s native receipt confirmation option is specifically for Google Workspace users only (not free Gmail accounts). Not only is the concept behind Google’s email solution old-fashioned, it’s extremely complicated to set up and use. Other limitations of Gmail’s read receipts It normalizes the use of open tracking systems, which leverages email communication to the level of other channels used by all of us on a daily basis, such as mobile messaging apps. Mailtrack’s email tracker, together with its incoming tracked indicator, makes email tracking information available to everyone. It allows you to know anytime you receive a tracked email from someone else with Mailtrack’s Incoming tracked email indicator.It tells you if your emails have been opened or not, and how many times, through its pixel-based tracking system.It is with the objective of improving Gmail’s system of read confirmation that Mailtrack has created its patented email tracking system. An improved alternative to Gmail’s read receipt We want email communication to be as natural and effective as any other form of human communication. Would you ever talk with someone if you’re not sure they’re listening to you? Would you ever deny a package because the sender is tracking the delivery? What is really the issue here is how ineffective this communication becomes.

The problem is not simply not knowing if you were read because your recipient declined a Gmail read receipt. Just like Google Workspace (formerly GSuite) users (and Outlook’s users in the 1990s) see:

“Read receipt requested,” says the annoying pop-up. Imagine exchanging messages through mobile and being bothered everytime your contact sends you something. That is why it is not used in today’s popular messaging apps like WhatsApp, Facebook, Twitter or LinkedIn use this method. This is an extremely limited way of understanding communication through emails.
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